Articles start as drafts. Customers only see published pages in search, the widget, Ask AI, and the public help center.
Create an article
- Go to Articles and select a section, or create a new section.
- Write a title. Buuk generates a URL slug from it — you can edit the slug before you publish.
- Press
/in the editor to insert headings, lists, callouts, tables, images, and code blocks. - Save is automatic. Open version history if you need an earlier draft.