Search is available in the help center header and in the widget. It only returns published content the reader is allowed to see.
Ask AI
When enabled, readers can ask a question. Answers are grounded in your published articles, with citations back to source pages. If confidence is low or the topic is missing, Buuk should say so instead of inventing policy.
What you see in the dashboard
- Reporting — views, searches, and AI answer quality.
- Missed searches — queries with no useful result, which can become suggested updates.
- AI answers — answered vs unanswered, citations, and escalations.